Rajni Wardrobes

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Return and Refund Terms

Return and Refund Policy

1. Reason for Return
We accept returns for damaged or incorrect products. Please notify us of the issue as soon as possible.

2. Terms of Return
You may return items within 2 days of delivery.

3. State of Return
Returned items must be unused, in their original condition, and include all original tags, packaging, and the receipt.

4. Process for Return
To initiate a return, please follow these steps:

Prepare Your Return:
- Inspect the Item: Ensure the item is unused, in its original packaging, and includes all tags and the receipt.
- Document the Issue: Take clear images and a short video showing the item and the issue (e.g., damage, incorrect product).
Submit Your Return Request:
- Email Us: Send an email to info@rajniwardrobes.com with the following:
  - Attached images and video of the item and the issue.
  - Your order details (order number, date of purchase, etc.).
  - A brief description of the issue.
Approval and Pickup:
- Return Approval: Once we review and approve your return request, you will receive confirmation via email.
- Pickup Arrangement: Our logistics partner will contact you to schedule a pickup. The pickup will be arranged at the same address where the item was delivered.
- Verification and Pickup: On the scheduled pickup day, the logistics partner will visit your delivery address to verify the product and ensure proper packing. Please ensure the item is ready for pickup and securely packaged.
Return Processing:
- Inspection: After pickup, the returned item will be inspected upon arrival at our facility to confirm the issue.
- Resolution: Once the inspection is complete, we will process your return, which may include issuing a refund or exchanging the item, depending on your preference and our policy.

Please Note: The pickup address cannot be changed once the return request is approved. Ensure the return address matches the original delivery address.

5. Process of Refund
Once we receive and process your return, the refund will be credited back to the original payment method used for the purchase.

6. Contact Details
For any questions or further assistance, please contact us at info@rajniwardrobes.com.

Terms and Conditions

Customer Expectations and Liability

1. Liability for Information Errors
We strive to provide accurate and up-to-date information on our website. However, we do not guarantee that all information, including product descriptions, prices, and availability, is error-free or complete. We reserve the right to correct any errors or inaccuracies and update information as needed without prior notice. We are not liable for any discrepancies or inaccuracies that may occur.

2. Website Downtime
While we make every effort to ensure that our website is available and functioning correctly, we cannot guarantee uninterrupted access. Our website may experience downtime due to maintenance, updates, or unforeseen technical issues. We will work to resolve any issues promptly and appreciate your understanding in such instances. We are not liable for any losses or damages incurred due to website downtime.

Withdraw and Cancel Orders

1. Withdrawal and Cancellation of Orders

Order Cancellation: You may cancel an order within Half hours of placing it by contacting our customer service team at info@rajniwardrobes.com Once the order is processed or shipped, it cannot be canceled.
Service Withdrawal: If you wish to withdraw from a service or subscription. Contact our support team for instructions on how to complete the withdrawal process.

2. Refunds

Order Refunds: If you cancel an order within the allowed timeframe or return a product as per our Return and Refund Policy, a refund will be processed to the original payment method. Please allow 7-10 business days for the refund to reflect in your account.

Copyright and Use of Content

1. Copyright Ownership
All content on our website, including text, images, graphics, logos, and design, is protected by copyright and is the property of M/S Radhe Creations or its licensors. Unauthorized use of any content is prohibited.

2. Attribution
If you wish to use any content from our website, you must provide appropriate credit to M/S Radhe Creations as the original source. Attribution must be clear and visible.

3. Adaptation
You may not alter, transform, or build upon our content without prior written permission from M/S Radhe Creations. This includes making modifications, creating derivative works, or incorporating our content into other materials.

4. Commercial Use
Our content is provided for personal, non-commercial use only. Any commercial use of our content, including resale, redistribution, or use for advertising purposes, requires explicit written consent from M/S Radhe Creations.

5. Non-Commercial Use
You may use our content for personal, non-commercial purposes, such as personal blogs or educational use, provided that you adhere to our attribution requirements and do not modify or use the content in a misleading or harmful manner.

6. Infringement Claims
If you believe that your copyrighted work has been used on our site without authorization, please contact us immediately at info@rajniwadrobes.com so we can address your concerns.

7. Prohibited Conduct

To maintain a safe and respectful environment on our online fashion store, users must not engage in the following behaviors:

Unlawful Activities: Engaging in or promoting illegal activities, including but not limited to fraud, identity theft, or any form of criminal behavior.
Hate Speech: Posting or transmitting content that is discriminatory, threatening, or offensive based on race, ethnicity, religion, gender, sexual orientation, disability, or any other protected characteristic.
Bullying or Harassment: Using our platform to harass, intimidate, or bully other users through abusive or offensive messages, comments, or actions.
Promotions and Spam: Utilizing our website to advertise, promote, or solicit third-party products or services without permission, or distributing unsolicited advertisements, spam, or other promotional materials.
Malicious Content: Uploading or distributing viruses, malware, or any other harmful software or content intended to disrupt, damage, or gain unauthorized access to our website or other users’ devices.

8. Account Suspension and Termination

We reserve the right to take the following actions if users violate our behavior guidelines:

Temporary Suspension: Users may face temporary suspension of their accounts for minor infractions or while we investigate the issue.
Permanent Termination: Users may have their accounts permanently terminated for serious or repeated violations of our policies. This action is taken to ensure the safety and integrity of our community.

9. Reporting Violations

If you encounter content or behavior that you believe violates our guidelines, please report it to us at info@rajniwardrobes.com We will review the report and take appropriate action, which may include removing offending content or suspending or terminating accounts.

10. Limitation of Liability

To the fullest extent permitted by law, M/S Radhe Creations shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from or related to your use of our website or services. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

11. Indemnification

You agree to indemnify, defend, and hold harmless M/S Radhe Creations, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising out of or related to your use of our website, violation of these terms, or infringement of any rights of another party.

4. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of Amritsar Punjab Jurisdiction, without regard to its conflict of law principles. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts located in Amritsar Punjab Jurisdiction Only.

5. Changes to Terms

We may update these terms and conditions periodically. Any changes will be posted on our website with an updated effective date. By continuing to use our website after such changes are made, you agree to the revised terms.

6. Contact Information